What if the biggest value of AI isn’t answers, but better questions? For Morgan Brown, Vice President of Product and Growth at Dropbox, that realisation has transformed everything from family dinners to global product strategy. 

In this episode, I chat with Morgan about how he uses AI as both a problem-solver and a sparring partner. Morgan leads Dropbox’s AI products, but he’s also built his own app from scratch – with no coding background – to help his six-year-old son manage type 1 diabetes. 

We dive into how Morgan uses AI to eliminate grunt work, create powerful prompts, and even stress test his own ideas. This conversation will show you practical ways to turn AI into a genuine partner for your work and life. 

We discuss: 

• The story behind CARB Scan, the AI-powered app Morgan built to help his son manage diabetes 

• How he uses AI to eliminate shallow work, like meeting recaps and email sorting 

• Why designing prompts is a superpower—and Morgan’s framework for writing great ones 

• The automation Morgan built to scan and summarise the entire AI/ML landscape every morning 

• How to use AI as a true thought partner for brainstorming, strategy, and decision-making 

• The risks of skipping human feedback and why real-world validation still matters 

• Morgan’s advice for spotting your own hidden time sinks and turning them into AI experiments 

Key Quotes 

“LLMs aren’t the best search engine. They’re much better as a thought partner.”  

“The real leverage of AI isn’t the answers. It’s the better questions.” 

Connect with Morgan Brown on X (Twitter), LinkedIn, and his website https://www.morganbrown.co/ 

Check out Morgan’s book Hacking Growth. 

Get your hands on Morgan’s AI research prompt here. 

If you enjoyed this, listen to my episode with Bob Johansen – we talked about reframing AI as “augmented intelligence,” and it pairs beautifully with Morgan’s approach.