
There's a question you've answered a hundred times before. You know the one. Someone pings you, you stop what you're doing, dig through a document or two, and type out the same response you've typed a dozen times this month. It doesn't feel catastrophic in the moment, but across a week it quietly eats hours.
A knowledge agent is built for exactly this problem. It holds the information so you don't have to be the one constantly retrieving it.
In this How I AI episode, Neo and I unpack what a knowledge agent is, how it works, and how to build one that actually saves you time, whether you're fielding questions solo or trying to help a whole team self-serve.
What you'll learn:
What a knowledge agent actually is and how it differs from other agents
The kinds of questions and roles that benefit most from one
How to share a knowledge agent across a team without creating problems
What makes knowledge good (or bad) for an agent to work from
The three things you need to set up a knowledge agent properly
Practical AI tools for productivity and focus
Real-world AI workflows used by high performers
How to use AI at work without burning out
Smart shortcuts for managing time and mental load
Connect with Neo Aplin on LinkedIn (https://www.linkedin.com/in/neoaplin/) and via inventium.ai (https://inventium.ai), where he leads Inventium's AI training and upskilling work with organisations and teams.
How I AI with Dr Amantha Imber and Neo Aplin explores how high performers are using AI at work to boost productivity, make better decisions and reduce overwhelm.
Want more practical ways to put AI to work? You can now follow How I AI separately on Spotify or Apple Podcasts so you never miss an episode.

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